Company Policies
 

Privacy Policy

Welcome to Neutron Energy Control Corporation (PTY) LTD

Neutron Energy Control Corporation (PTY) LTD ('we,' 'us,' or 'our') is committed to protecting the privacy and personal information of our customers, partners, and website users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us or use our services. By accessing our website or engaging with our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Company details (if applicable)

  • Physical address

b. Technical Information

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on our website

c. Other Information

  • Any information you provide voluntarily through forms, emails, or inquiries.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and manage our services

  • To process inquiries, quotes, or requests for information

  • To improve the functionality and usability of our website

  • To communicate with you about our products, services, and updates

  • To comply with legal and regulatory obligations

3. Information Sharing and Disclosure

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • With Service Providers: To trusted third-party service providers who assist us in delivering our services (e.g., hosting providers, payment processors, or marketing services).

  • With Strategic Partners: To our strategic partners to provide services countrywide and in regions such as Namibia and other parts of Africa, as described in our business operations.

  • For Legal Compliance: To comply with applicable laws, regulations, or legal processes.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Data Security

We implement industry-standard security measures to protect your information against unauthorised access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request corrections to any inaccurate or incomplete information

  • Request the deletion of your personal information, subject to legal or contractual obligations

  • Opt out of receiving marketing communications from us

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience and gather information about usage patterns. You can manage or disable cookies through your browser settings. Note that some features of our website may not function properly if cookies are disabled.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of third-party websites you visit.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated 'Last Updated' date. Your continued use of our website or services after changes are made constitutes your acceptance of the revised policy.


POPIA Privacy Policy

Neutron Energy Control Corporation (PTY) LTD protects personal information in accordance with POPIA. Information collected may include contact details and website usage data used to provide services, respond to enquiries, and improve our website. We do not sell personal information and apply reasonable security measures to protect all data.
https://neutron.co.za/_webmoduledata/documents/popia-01%20-%20popia%20privacy%20policy.pdf?t=1779950866351


Human Rights Policy

We are committed to fair treatment, equality, diversity, and respect for all employees, customers, suppliers, and stakeholders. We oppose discrimination, harassment, forced labour, and unfair practices in all forms.
https://neutron.co.za/_webmoduledata/documents/human%20rights%20policy.pdf?t=1779951826206


Business Ethics, Legal Compliance and Professional Conduct Policy

We conduct business with integrity, professionalism, and compliance with applicable laws. Employees and partners are expected to maintain ethical behaviour, confidentiality, and responsible business practices.
https://neutron.co.za/_webmoduledata/documents/business%20ethics%20legal%20compliance%20and%20p.pdf?t=1779951885688


Health, Safety and Environmental Policy

Neutron Energy Control Corporation (PTY) LTD is committed to maintaining safe and healthy working conditions while minimising environmental impact.

We aim to prevent workplace incidents, promote employee wellbeing, comply with health and safety legislation, and encourage responsible environmental practices through continuous improvement and awareness.
https://neutron.co.za/_webmoduledata/documents/1.%20health%20safety%20and%20environmental%20pol.pdf?t=1779951064952


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